Posts in Engagement
Volunteer Power

Volunteers decide by themselves. They can say no. That’s why “volunteer” is a rarity in the corporate world, that loves nothing more than orderly management of resources. Yet, they bring invaluable energy and ideas... provided organizations learn to mobilize and leverage volunteers. Here is an example, taken from an on-going movement for quality improvement. Based on Kotter's 8-Step for leading change, it is about enabling massive volunteerism to help the organization improve.

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Quality As A Movement For Change. Seriously?

Want to wreck the atmosphere of a friendly dinner? Speak "industrial quality". Explain how compliance, deviation tracking and process books are important. It's only minutes before the first guest starts yawning and stretching. Yet, I'm moving to Quality, and I'm thrilled. It's an overwhelming challenge. How to transform an old industrial culture, with Quality as a catalyst for change? How to engage employees into making quality products? How to make Quality exciting? 

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Welcome to the Social Dance Floor

How do traditional, regulated industries cope with social engagement? In my previous post, I have explored the reasons that hold those industries back from becoming truly social, taking Pharma as an example. Here, I am suggesting a few ways to seize the business potential of social engagement. May this post inspire curiosity and action.

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Can Social Be Top-Down?

Adoption is the pain point of social enterprise. While adoption rates linger at staggering low levels, critical success factors are endlessly identified, dissected and commented.

Among those is the “top management support”, often seen as the key to success. But is it really? Is it true that, to succeed, social initiatives must have a high level champion, possibly the CEO? Can a company become social if it hasn’t got its Michael Dell, a Chief Social Officer, or at least highly convinced top executives?

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Wanted: Chief Engagement Officer

Large companies are going through challenging times, both from a business and organizational standpoints. These turbulences are hitting in a particular way old, large corporations because of their limited appetence for change.

Top-down / hierarchical / controlling and risk-avoidance company cultures but also lack of diversity in executive teams, intense competitive and financial pressure for short-term results, an increasingly complex legal and regulatory environment and stringent procedures for products development & production, are all contributing to the situation. Employee disengagement is reaching worrying levels, as if the current work environment didn’t provide the motivational aspirations and perspectives it did in the past.

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